Chicago, IL

The office was great and always was helpful. State farm just became expensive for us and we were quoted a cheaper rate with similar coverage with another insurance company. Would gladly come back if the rates came back down.

Horrible service. We have been returning customers for the past year or so. We called to renew our 3 autos. This representative was very rude in the way he was speaking to us so we asked for a supervisor. He refused and started saying oh this phone call is being recorded like what does that have to do with anything. We decided to go with another company because if I’m paying i don’t appreciate that attitude. What if one day i have a real issue he’s not going to be of help. Another thing is they never answer their phone always have to call like 4 or 5 times for them to answer.

Alejandra did such an amazing job very through with everything and took the time to explain any questions I had